Shipping policy

Shipping and handling charges, restrictions, and Internet / Mail Order Consumer Purchase Return Policy

Do you offer Free Shipping?

International Shipping

At EZ4X4.com, we are committed to providing our customers with the best shopping experience possible, including reliable international shipping. Please review our international shipping policy below:

Shipping Destinations

We currently offer international shipping to select countries. If your country is not listed at checkout, please contact our customer service team for assistance.

Shipping Costs

Shipping costs will vary based on the destination, weight, and dimensions of your order. All shipping fees will be calculated at checkout, and you will see the total before finalizing your purchase.

Delivery Times

Delivery times for international orders may vary based on the destination and the shipping method selected. Generally, you can expect your order to arrive within 7 to 21 business days. Please note that customs processing may cause delays.

Customs and Duties

• Customs Fees: International orders may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
• Customs Declaration: All international packages will be declared accurately in accordance with customs regulations.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.

Returns and Exchanges

Please note that our standard return and exchange policy applies to international orders. Customers are responsible for return shipping costs, and any customs fees incurred on returned items will not be refunded.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact our customer service team immediately. We will work with you to resolve the issue in a timely manner.

Customer Support

For questions or concerns regarding international shipping, please contact our customer service team at service@ez4x4.com or via our contact page. We’re here to help!

Changes to Policy

EZ4X4.com reserves the right to modify this international shipping policy at any time. Please check back frequently for updates.

Thank you for choosing EZ4X4.com for your international shopping needs! We appreciate your business and look forward to serving you.

Shipping Rates and Out of Stock Items

Shipping and handling charges are determined by the merchandise weight, shipping method, and the shipping location of your order. EZ4X4 makes every effort to ensure that all products are always in stock, but during peak sales periods item availability may vary.

About Standard Delivery

Our Standard Domestic Delivery carriers are FedEx, UPS, & USPS. All orders are processed and shipped within 24-48 hours of receipt. Any orders, including expedited, placed after 2pm EST, on holidays and/or weekends will be processed the next business day. Orders placed during peak shipping season of Oct–Dec may require longer shipping times. Standard Domestic Delivery orders usually arrive within 2–4 business days for in-stock items. Please provide a complete, valid address for delivery. Indicate if the address is RESIDENTIAL or COMMERCIAL.

If the address provided upon checkout matches the address we shipped to and your tracking reads as successfully shipped, it is the sole responsibility of the carrier to deliver it to you. We are not responsible for lost or stolen packages. Please contact your local carrier should any problems arise. EZ4X4.com does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Tip: If you’re not going to be home during delivery hours, we suggest calling the carrier and asking them to hold your package at a local office for pick up to prevent it from being lost or stolen. If an item is returned to EZ4X4 due to an incomplete/incorrect address, a refund less the shipping cost will be issued upon return of the package.

EZ4X4.com employs a live rate shipping calculator from FedEx and USPS when free shipping is not used. The actual weight of your ordered products, zip code, handling, and the shipping method are used to calculate the shipping cost.

Rush service and premium shipping are available for delivery on Business Days (Monday through Friday). Non-standard shipping services will be quoted based on order size, shipping weight, level of service required, and carrier selected.

Do you ship to PO Boxes/APO/FPO addresses?

No, unfortunately due to the size and nature of our EZ4X4 line of products we are unable to ship to PO Boxes or the like.

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